Your members, minus the CSV juggling.
Ravensend connects to the systems that hold your members, from the gaming system most clubs use as their member database to your POS, and turns them into one profile per member.
Plugs into the systems behind your bar
Gaming system
Most clubs keep their member database here. Ravensend reads your members from it, and you can build lists on the data it holds.
SwiftPOS
Visits, spend and how to reach them.
MiClub
Status, tier, expiry and current contact details.
SenPOS
Spend and the member behind it.
IdealPOS
Transactions and loyalty points.
CSV import
Export a member file and upload it. You can switch to a live connector later.
What a profile holds
Name and contact details, member number, tier and points, last visit, recent bar and bistro spend, membership expiry, birthday, marketing consent and the exclusion flag.
Sample Sports ClubMember
Margaret Rook
No. 10412
- Name and contact details
- Margaret Rook
- Member number
- 10412
- Tier and points
- Gold, 2,350
- Last visit
- Friday
- Recent bar and bistro spend
- $86.40
- Membership expiry
- 30 June
- Birthday
- 14 March
- Marketing consent
- Yes
- Exclusion flag
- No
Lists on any field.
Build lists from anything your connected systems hold, whichever system it lives in.
From source system to one profile
Step 1: Pull
On a schedule or on request, the connector reads members from the source system, or takes a CSV.
Step 2: Tidy
Every record maps to the same fields.
Step 3: Merge
Records are matched by email, then mobile, then member number, so one person is one profile.
Step 4: Save
The profile is written and the club’s exclusions are applied before anyone is targeted.